AmunRa Terms and Conditions

These terms and conditions constitute a binding legal agreement between you and Rabidi N.V. (company number 151791), the operator of AmunRa at amunra.com, licensed by the Curacao Gaming Authority under licence number OGL/2023/103/0067, issued 5 February 2024. This agreement governs account registration and use, deposits and withdrawals, bonuses and promotions, responsible gambling, and dispute resolution. By accessing or using any part of the service, you accept these terms in full.

About us and licensing

AmunRa is operated by Rabidi N.V., a company registered in Curaçao under company number 151791. The service runs under a Certificate of Operation issued by the Curacao Gaming Authority, licence number OGL/2023/103/0067, domain-bound to amunra.com, with an issue date of 5 February 2024. Rabidi N.V. operates a platform shared across a family of casino brands; AmunRa is one such brand within that group. Throughout these terms, references to ‘we’, ‘us’ or ’the Company’ refer to Rabidi N.V.

Account registration and eligibility

You must be at least 18 years of age to register an account and use the service. Residents of the following jurisdictions are not permitted to register or play: Afghanistan, Armenia, Belarus, Bulgaria, China, Curaçao, Cyprus, Denmark, Estonia, Georgia, Iran, Israel, Lithuania, Malta, Moldova, Romania, Russia, North Korea, Netherlands, Netherlands Antilles, Sweden, Ukraine, United Kingdom, United States, and Côte d’Ivoire. You may hold only one account per person; duplicate accounts will be closed and any associated balances may be voided. You must provide accurate, complete, and current registration information, and you must update that information promptly if it changes. We require identity verification before processing your first withdrawal, and we reserve the right to request verification documents at any point, both before and after deposits or withdrawals. We reserve the right to refuse registration or close any account that breaches these terms.

Deposits and withdrawals

We accept deposits via Visa and Mastercard, e-wallets including Skrill, Neteller, and MiFinity, paysafecard, bank transfer, and a range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, TRON, Solana, Cardano, BNB, Dogecoin, USDC, and USDT across multiple networks. The minimum deposit is EUR 10 on most methods; Bitcoin carries a minimum of EUR 30. Deposited funds must be wagered at least once (x1) before a withdrawal can be processed; failure to meet this requirement may result in winnings being voided and a commission of 10% (minimum EUR 0.50) being withheld. Withdrawal requests are processed by our finance department within 3 business days following completion of verification checks, and a further 3 business days must elapse after each preceding payout before a subsequent request is processed. Withdrawal limits are subject to your VIP status; baseline limits are EUR 500 per day and EUR 7,000 per month, scaling upward with VIP tier. A maximum of 3 withdrawal requests may be pending at any one time. Where supported by the payment provider, withdrawals are returned to the same method used for the qualifying deposit. A minimum of EUR 20 in wagering activity within the calendar month is required before a withdrawal request will be approved.

Bonuses and promotions

Each promotion is governed by its own specific terms, published alongside that offer, but the following standard rules apply across the platform. Deposit bonuses carry a wagering requirement of 35x the combined deposit and bonus amount (the crypto casino welcome bonus carries a 40x requirement), and must be cleared within 10 days of activation; sports bonuses carry a 30-day clearance window. The maximum permitted bet while a bonus is active is EUR 100, or the currency equivalent stated in the specific promotion. The maximum cashout from a deposit bonus is 10x the bonus amount; no-deposit bonuses carry a 5x cap, and no-deposit free spin winnings are capped at EUR 80. Game contributions towards wagering vary: slots, scratch cards, and keno contribute 100%; live casino, video poker, and Plinko contribute 10%; RNG table and card games contribute 0%; jackpot slots, Slingo, and bingo are unavailable during bonus play. Deposits made via Neteller or Skrill do not qualify for any bonus. Only one bonus may be active at a time; activating a new bonus voids the existing bonus and any winnings derived from it. We reserve the right to void bonuses and associated winnings where we identify abuse, including but not limited to bets exceeding EUR 100 during active wagering, low-risk roulette coverage across 24 or more of 37 positions, or systematic switching between game contribution tiers.

Responsible gambling

We provide a suite of responsible gambling tools including deposit limits, session time limits, cooling-off periods, and self-exclusion. Full details of these tools and how to activate them are set out on our dedicated Responsible Gambling page. For support with responsible gambling, visit gamblinghelponline.org.au. Self-exclusion requests submitted to [email protected] are processed promptly, and upon closure you must declare any other accounts held with us so that exclusion can be applied consistently.

Dispute resolution

If you have a complaint, contact our customer support team in the first instance via 24/7 live chat or by email at [email protected] . If your complaint is not resolved to your satisfaction at first contact, submit a written complaint to [email protected] from your registered email address, including your username, full registered name, relevant dates, and full details of the matter, with the word COMPLAINT in the subject line. Written complaints are reviewed by our Complaints Resolution Committee, which will issue an outcome within 10 days of receipt; this period may be extended for complex cases, and you will be informed if an extension applies. If you remain unsatisfied following the conclusion of our internal process, you may escalate the matter to the Curacao Gaming Authority or to any other external dispute resolution body applicable under your jurisdiction.

Changes to terms

We reserve the right to amend these terms at any time. Notice of material changes will be provided by email to your registered address or by a prominent notice on the site, and the updated terms will state their effective date. Continued use of the service after the effective date of any amendment constitutes your acceptance of the revised terms.